West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
2,640 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of MSK Physiotherapy - WBCH
11th May 2024



Staff
Safe
Listening
Information
Involvement
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
10th May 2024


When I visited the Berkshire Musculoskeletal Healthcare, I was very impressed with the service and so impressed with the speed of getting appointment through for the next stages .It's been great relief for me as it's been along time to get to the Musculoskeletal Healthcare. Thankyou [name removed]

Suggested improvements
NA

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
10th May 2024


Polite, helpful, knowledgable and efficient staff made my visit a pleasant experience.

Suggested improvements
Freetea and bicuits.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
10th May 2024


The physio as always was friendly and respectful towards me and my issues. She also made sure the information I gave could be useful in treatment plans.

Suggested improvements
The waiting room could had been cooler.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
10th May 2024


2

Suggested improvements
2

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
10th May 2024


[name removed], my physiotherapist is the most knowledgeable physio I’ve ever met. He is kind and patient, whilst being professional and knowing when to “push” a little on progress. I truly feel that the NHS are lucky to have [name removed] as a physiotherapist- and I am extremely grateful for this on the NHS. Thank you.

Suggested improvements
I really can’t fault the service :) I was booked in fast, from point of doctor referral. Exceptional level of care from my physio AND to top it off the reception team at WBCH physio dept are very friendly and personal able too :) GREAT EXPERIENCE. Faultless :)

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Nutrition & Dietetics - Inpatient - Highclere & Donnington Wards
10th May 2024


N/A

Suggested improvements
No

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Phlebotomy Service
10th May 2024


The receptionist was lovely, very accommodating and helpful

Suggested improvements
Have slightly wider variety of earlier further appointments available

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
10th May 2024


Very helpful and efficient

Suggested improvements
No

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
10th May 2024


Good care.

Suggested improvements
All was fine

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
 
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Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez